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Sunday 7 July 2013

Three Monks

"Physics aligns natural forces, managers align human forces
Management is music, no management is noise"

This post is about a video that we were asked to watch. The video in question is a short Chinese animated feature film produced by the Shanghai Animation Film Studio. After the cultural revolution and the fall of the political Gang of Four in 1976, the film was one of the first animations created as part of the rebirth period. It is also referred to as The Three Buddhist Priests. You can see the video here:



Background

The film is based on the ancient Chinese proverb -
"One monk will shoulder two buckets of water, two monks will share the load, but add a third and no one will want to fetch water."

A similar quote on the same lines can be found in the Telugu culture - "Three people should never start doing a piece of work, for, at the end, the work will still remain incomplete."

The film does not contain any dialogues, overcoming all language barriers and allowing it to be watched by any culture, and a different music instrument was used to signify each monk.


Story Highlight

A young monk lives a simple life in a temple on top of a hill. He has one daily task of hauling two buckets of water up the hill. He tries to share the job with another monk, but the carry pole is only long enough for one bucket. The arrival of a third monk prompts everyone to expect that someone else will take on the chore. Consequently, no one fetches water though everybody is thirsty. At night, a rat comes to scrounge and then knocks the candle-holder, leading to a devastating fire in the temple. The three monks finally unite together and make a concerted effort to put out the fire. Since then they understand the old saying "unity is strength" and begin to live a harmonious life. The temple never lacks water again.


 Management Lessons:

1. Joint Decision making / Participative Management: When two monks are carrying a bucket, there are conflicts around the load distribution. When the smaller monk tries to divide the pole into two parts using the length of his hands as a measure, the taller monk used his bigger hands to show that the bucket should be hung closer to the first monk. Finally to resolve the matter, the first monk measures the stick using a ruler while the other marks the mid-point, implying consensus among the two in the action.


2. Process Innovation/Improvement: When there were two monks they faced the problem of unbalanced loads wherein the one monk who had the bucket tied closer to him on the pole would have to bear more load than the other, they decided to mark the midpoint of the pole using a ruler so the burden was divided equally. Eventually, the three monks come up with an innovative solution. One monk goes to the bottom of the hill and fills the pails of water, one works the pulley to lift up the filled bucket and lower the empty one, while the third monk carries the water from pulley to monastery.

3. Productivity and Efficiency: At the end, the 3 monks work with a defined process in place and are able to get more buckets of water with very less effort compared to single person carrying two buckets or two persons carrying a single bucket.



4. Division of Labor: Clearly defined roles with mutual agreement brings in "management without management". Supervision of individuals becomes unnecessary at this point as a direct and immediate feedback can be obtained based on individual tasks. A delay in one task would hinder the other task.Since everyone is responsible for his/her assigned task, accountability increases and the system becomes transparent.


5. Responsibility: The three monks allow personal pride and ego to interfere with the performance of daily tasks, each believing that the other two should go downhill to fetch water. When a fire breaks out, however, they understand their responsibility and work in a team to save the temple.


Conclusion:

Through a simple theme, the movie tries to present the various facets of human mind, the way the thought process evolves and the various repercussions of such thought process in day to day management and team dynamics.

A disaster brings about a drastic change in the attitudes of the three monks and makes them work harmoniously towards the common goal.
However, the importance of technology too needs to be stressed here. Instead on one person running up and down the hill to fetch water, the three monks together devise a pulley mechanism to increase productivity and fulfill the needs of the monastery. This scene stresses the fact that technology plays a pivotal role in reducing the human effort and increasing efficiency.
On a whole, the play conveys the behavior of human mind, some key managerial insights, importance of task sharing and effective planning, use of technology to reduce effort and need for increasing efficiency as well as effectiveness.

In the end, I would like to conclude that the movie is about methods of work. Efficient and effective methods in any situation lead to excellence as is evident from the following table:



Items for comparison
Method I
Method II
Method III
1. Members
One Monk
Two Monks
Three Monks
2. Work tools and  work method
Two baskets
Long pole hanging two buckets two ends of the long stick.
One basket
Long pole hanging  one bucket in the middle
Three baskets
Rope, and pulling water bucket on pulley
3. Input  - Effort by monks  ( Units in Joules)                  ( Estimated figures)
100 Joules  ( J)
 by One person
 < 50 Joules ( J ) by two persons together 
Total effort together by the three monks in this method is almost  
                       ' INSIGNIFICANT'.
4. Output - Water
2 baskets
One basket
The output ( number of baskets of water )  that the method can fetch is almost   ' SO MUCH WATER'
5. Productivity Measure:            ( Input / Output)
100 J / 2 Buckets  = 
50 J per basket of water 
< 50 J / 1 Bucket  = 
< 50  J per basket of water



Insignificant effort per basket of water
6.Nature of Member  Roles 
Independent
Somewhat  Interdependent
Very much Interdependent
7. Monks Life
philosophy@ monastery
Life is misery and
Death is the solution


@ This is evident as shown in the film the monk is physically exhausted and gets in to sleep while doing daily prayer.
Life somehow can be managed to make it worth living.

 @ This is evident as shown in the film the monks engage in more productive prayers. Monks are shown not sleeping as much as they used to do earlier.   
Life is Fun and even monks can have blissful life.


@ This is evident as shown in the film that the monks are happy and blissful to work together. 

That's it for now! The comments are below, let me know what you think.
Onwards and Upwards!

Goal Setting- Lessons Learnt From the Tower Buliding Activity

"Democracy is about majority, Management is about consensus"

What are the lessons you can hope to learn from building a tower out of building blocks (in an MBA college, no less)? Not a lot, I can hear you say.. But, it turns out you can actually learn quite a bit.

Goal Setting:
Lets first get the theory out of the way (A lot of interesting stuff follows it, I promise!).

1. S.M.A.R.T. Goals
A pretty well known acronym to start with. It means goals should be specific, measurable, achievable, relevant and time-bound. I could explain it here, but better people have already done it much well than I could, so I'll just point you in their direction-
Wikipedia
More theory
SMART goals for Dummies

But the idea here is to make the concept yours and run with it. Since the goals and targets are yours, the meaning of this acronym should also be yours.
Alter it, make variations, use it to provide a more comprehensive definition for your goals:
S - specific | significant | stretching | synchronized
M - measurable | meaningful | motivational | magical
A - attainable | agreed upon | achievable | acceptable | action-oriented | accurate | admirable
R - relevant | realistic | reasonable | rewarding | results-oriented | resonant | radical
T - time-bound | time-based | timely | tangible | trackable |tenacious

Its your wish really. Your goals can be what you want them to be.

As Elbert Hubbard, once said- "Many people fail in life, not for lack of ability or brains or even courage, but simply because they have never organised their energies around a goal."


2. Pygmalion effect : It is the phenomenon in which the greater the expectation placed upon the people, the better they perform. 

Wikipedia
How to use it 
Pygmalion and Galatea Effects 



This video also does a good job at explaining the concept:


3. Top to Bottom : In this Strategy goals are set hierarchically. First Goals will be set for the Top Management and then each Top management level will set goals for their respective unit goals such that they can fulfill their goals. Now each Unit head will set the goals for each employee in their unit.
Wikipedia
Advantages and Disadvantages
Top-down vs Bottom-up
 
4: POSDCORB : The acronym stands for steps in the administrative process: Planning, Organizing, Staffing, Directing, Coordinating, Reporting and Budgeting.
Wikipedia


Summary:
As you must have seen in the last post, the teams which went for building the tower had very modest targets. The end result especially made the targets set seem laughable. In the case of the activity, it might have worked out with the team over-achieving, but it was an exception and not the rule. If you consistently set low targets for yourself you end up underachieving- compared not to the goals set, but to your potential. Consider the graph below:

Not speaking for anyone else, but the above chart is how I feel most of us usually set our goals. Look at what has been historically achievable, set the target a little high, but well under your potential so that in the end even though you might achieve more than you set out to achieve, but it is much less than what your potential is. The fear of failure or the fear of not living up to expectations breeds the philosophy that most of us have been taught- "Under-promise and over-deliver".

But targets should not be set this way. All this does is promote lethargy and is the cancer in any organization. Your potential is not a constant. As soon as you achieve it, it increases. The more work you put into an activity, the more adept you become at it. So the solution to break this chain is to set your objectives way higher than your potential and once set, sweat and give it your all to achieve it.

Goals set should follow the Fibonacci spiral:


Each consecutive target, much higher than the one preceding it- only then can you ever hope to ever achieve your true potential! "Over promise and super deliver"- that should be the mantra.

That's it for today. The comments section is below. Let me know what you think!
Onwards and Upwards!